Short Sale Document Checklist for Mortgage Companies
Swift Settlement Escrow · 1652 Plum Ln #102, Redlands CA 92374 · (909) 435-0271 · Fax (909) 533-2381 · DFPI License No. 96DBO-216415
Everything below is what your short sale department should receive to review an offer. Christine Quintana assembles the package, orders title, collects payoffs and keeps the file to your deadlines. Every lender's requirements differ slightly — send us your package checklist and we will build the file to it.
1. Authorization to talk with you
Signed by the borrower before the file is worked
- Third-party authorization (TPA) form naming Swift Settlement Escrow as the borrower's representative
- Borrower's written request that all lender correspondence and payoff figures go to Christine Quintana
- Release authorizing release of tax and payoff information to the escrow holder
- Confirmation of your loss mitigation contact: name, direct phone, fax or upload portal
2. Hardship and financial package
Collected by Swift Settlement Escrow from the borrower
- Hardship letter describing why the borrower can no longer pay
- Your complete financial statement or hardship form (all pages, signed and dated)
- Bank statements for all accounts — last 2 to 3 months
- Pay stubs or proof of income — last 30 to 60 days
- Federal tax returns with all schedules — last 2 years
- Profit and loss or 1099s if the borrower is self-employed
- Supporting hardship records when relevant: medical bills, divorce decree, job loss letter, military orders
3. Property and loan information
Ordered or verified by Swift Settlement Escrow
- Full legal description and APN for the property
- Mortgage statements for every loan secured by the property, including any second or HELOC
- Preliminary title report with all liens, judgments and HOA liens shown
- Payoff or hazard letters for each lien, with per diem interest
- HOA balance letter and any architectural or transfer fee estimate
- Current listing agreement and MLS status, if the home is listed
- Current photos of the property and a note on occupancy (owner-occupied, tenant, vacant)
4. Offer package for your review
Assembled by Swift Settlement Escrow
- Signed purchase agreement with all addenda, counter-offers and extensions
- Short sale addendum signed by buyer and seller
- Buyer pre-approval letter or proof of funds
- Earnest money deposit receipt and where the funds are held
- Estimated settlement statement showing your net proceeds and total costs
- Comparable sales or broker price opinion supporting the offer price
- Arms-length transaction affidavit, and disclosure of any buyer/seller relationship
- Borrower's requested terms: deficiency balance, contribution amount, relocation assistance
- Statement of information for the borrower (used for tax reporting at closing)
5. After your approval
Handled by Swift Settlement Escrow
- Your short sale approval letter with all conditions listed
- Confirmation that the approval window and closing date are calendared
- Payoff demands updated to the closing date
- Final settlement statement and disbursement instructions
- Recorded grant deed, release of lien and any negotiated deficiency agreement
- Closing package and final accounting sent to your department and to the borrower
Deadlines we keep for your department
- File acknowledgment — Christine confirms receipt and your loss mitigation contact within 1 business day.
- Complete package — submitted in one upload rather than in pieces, so your review clock starts on day one.
- Approval response — closing is scheduled the moment your approval letter and conditions arrive.
- Extensions — requested in writing before your approval window expires, never after.
How to send a file to Christine
Upload it in the lender portal, fax it to (909) 533-2381, or email christine@swiftsetescrow.com. Call (909) 435-0271, Monday to Friday, 9–5, and ask for the office manager.
Swift Settlement Escrow is an independent escrow holder. Short sale outcomes depend on your approval as the lender.